Not below 24 °C
More than six to eight degrees below the outside temperature feels unpleasant to most people. 24 to 26 degrees is almost always enough.
Answers to the questions customers in Luxembourg ask us most often.
More than six to eight degrees below the outside temperature feels unpleasant to most people. 24 to 26 degrees is almost always enough.
Point the louvres upwards. Cold air sinks on its own and spreads more evenly.
A tilted window can double consumption. Ventilate early in the morning and late in the evening.
External shading cuts the cooling load far more than any control setting. Internal blinds help only a little.
Silent or sleep mode reduces fan speed and slowly raises the target temperature.
Inverters are most efficient running continuously at low output, not in stop-and-go.
The evaporator dries out and odours never get started.
For a fixed split system you need the owner's written consent, because work is done on the façade and the wall. In a condominium a resolution of the owners' meeting is needed too. Without consent, only a portable unit remains.
There is no single distance in metres; noise protection and communal building rules decide. In practice, at least two metres from the boundary, facing away from neighbouring windows and mounted on anti-vibration pads works well. Talking to neighbours early saves a lot of trouble.
With annual servicing, 15 to 20 years is realistic. Without servicing the life drops sharply and the compressor – the most expensive component – usually goes first.
The footprint comes mostly from poor use. An efficient unit with R32 or R290, cleanly installed, run on green or self-generated electricity and used for heating in winter has a far better balance than a portable unit plus a gas boiler.
Quick-connect kits exist, but work on the refrigerant circuit requires a certificate of competence in the EU. Without evacuation, moisture stays in the circuit and destroys the compressor. Warranty claims usually lapse as well.
Both describe cooling capacity. 12,000 BTU per hour is about 3.5 kW, 9,000 BTU about 2.6 kW. Manufacturers mainly use BTU in model names such as 9k, 12k or 18k.
For one or two indoor units, usually not. With a large multi-split alongside a wallbox and a heat pump, it is worth checking the house connection rating.
First, choosing capacity by gut feeling. Second, putting the outdoor unit in a tight recess or courtyard where heat builds up. Third, skipping evacuation during installation. Fourth, saving on servicing and losing the manufacturer's guarantee. Fifth, accepting the cheapest quote without a detailed scope – brackets, condensate pump, trunking and electrics are usually the items missing from it.

The most common mistake is diving straight to the bottom: 18 degrees does not cool faster, it cools for longer and costs more. Six to eight degrees below the outside temperature is sensible, so usually 24 to 26 degrees in high summer.
Let the system run rather than switching it on and off constantly. An inverter is most efficient in quiet part-load operation; every cold start costs more than continuous running would have saved.
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